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My O2 App

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Steve64
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on ‎19-01-2022 15:21

on ‎19-01-2022 15:21

Can I access My Recent Charges and What I've Used on My O2 app?? If so can someone tell me where its located, thanks

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MI5
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on ‎19-01-2022 15:34

on ‎19-01-2022 15:34

@Steve64 

From the bills dropdown menu online https://mymobile.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
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on ‎19-01-2022 15:34

on ‎19-01-2022 15:34

@Steve64 

From the bills dropdown menu online https://mymobile.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Steve64
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on ‎19-01-2022 15:47

on ‎19-01-2022 15:47

Thanks MI5............but that's via PC, what about accessing the same through MY O2 App on the phone as it looks different?? Thanks

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MI5
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on ‎19-01-2022 17:45

on ‎19-01-2022 17:45

@Steve64 

Open the app and scroll down to just below what allowances you have remaining.

Tap on "Total extra charges"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Steve64
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on ‎19-01-2022 21:18

on ‎19-01-2022 21:18

Thanks, I have located Total Extra Charges but when I open that I cannot see where my recent calls and messages are listed since my last bill as the next page doesn't open up anything else?

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MI5
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on ‎19-01-2022 21:31

on ‎19-01-2022 21:31

I guess it only shows online then....

I don't use the app for much as it's quite limited compared to online.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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