Solved: My O2 App

TezMc · ‎30-08-2020

I received a text saying if I download the My O2 app and register I would receive 5pound free credit. Does anyone know how long the credit takes to be uploaded to the account as my top up is due in a few days and wondering how much I need to have available when that date arrives.

MI5 · ‎30-08-2020

@TezMc

Around 5 to 7 days but you need to top up the sim too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎30-08-2020

@TezMc

Around 5 to 7 days but you need to top up the sim too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

TezMc · ‎30-08-2020

Is there a set amount you have to top up first?

MI5 · ‎30-08-2020

@TezMc

Minimum topup is £10 Guide How to Top Up (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

TezMc · ‎30-08-2020

Ok. Thats fine. The £5 credit will just have to stay there then as I only ever buy the £10 tariff. Thanks for the answers.

MI5 · ‎30-08-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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