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My O2 App

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TezMc
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on ‎30-08-2020 13:51

on ‎30-08-2020 13:51

I received a text saying if I download the My O2 app and register I would receive 5pound free credit. Does anyone know how long the credit takes to be uploaded to the account as my top up is due in a few days and wondering how much I need to have available when that date arrives.
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MI5
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on ‎30-08-2020 13:57

on ‎30-08-2020 13:57

@TezMc 

Around 5 to 7 days but you need to top up the sim too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
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Registered:

on ‎30-08-2020 13:57

on ‎30-08-2020 13:57

@TezMc 

Around 5 to 7 days but you need to top up the sim too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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TezMc
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on ‎30-08-2020 14:00

on ‎30-08-2020 14:00

Is there a set amount you have to top up first?
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MI5
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on ‎30-08-2020 14:02

on ‎30-08-2020 14:02

@TezMc 

Minimum topup is £10 Guide How to Top Up (PAYG) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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TezMc
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on ‎30-08-2020 14:32

on ‎30-08-2020 14:32

Ok. Thats fine. The £5 credit will just have to stay there then as I only ever buy the £10 tariff. Thanks for the answers.
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MI5
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on ‎30-08-2020 14:41

on ‎30-08-2020 14:41

You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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