Solved: Re: My O2 App - Page 2

Tome · ‎28-10-2018

I can't find the "My 02 App" in the App Store for iPhone. Any idea how I can get it?

Cleoriff · ‎29-10-2018

https://itunes.apple.com/gb/app/my-o2/id325533754?mt=8&ign-mpt=uo%3D4

Veritas Numquam Perit

Tome · ‎29-10-2018

I thought that you had given me the solution, but it didn't work. I set the region for UK, but still can't access it at the App Store. Through the 02 website, I can access the Android version app through the GooglePlay, but the iTunes link doesn't work. Nor can I find it at the App store.

Cleoriff · ‎29-10-2018

There's something definitely wrong then @Tome

This is what I get from the link I posted above

Veritas Numquam Perit

MI5 · ‎29-10-2018

Did you reboot after setting to UK?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Tome · ‎29-10-2018

Yes, I rebooted.

Tome · ‎29-10-2018

I get that when I click on the link from my Windows laptop, but not through the App Store on my iPhone

MI5 · ‎29-10-2018

Just checking you did it like this?
https://support.apple.com/en-gb/HT201389

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Tome · ‎29-10-2018

No I hadn't! I changed the region on my iPhone, but not my Apple account. That fixed it. Thank you!

MI5 · ‎29-10-2018

No worries mate.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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