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My O2 App

Tome
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I can't find the "My 02 App" in the App Store for iPhone.   Any idea how I can get it?

 

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MI5
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Just checking you did it like this?
https://support.apple.com/en-gb/HT201389

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Anonymous
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In the search box of the App Store type O2 & it should be there
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MI5
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@Tome follow the links from here https://www.o2.co.uk/apps/my-o2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Tome
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Thanks for the reply.  However, I have tried that link on two separate iPhones and, each time, get the message "Cannot Connect to App Store".   I can connect to the App Store directly and only get that message when trying to connect to the My O2 app

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MI5
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Ah, I see, so that's slightly different to the original question.
So if I'm understanding you, you cannot download the MyO2 app from the page in App store?
Have you tried on 4g and wifi ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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Tome
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Thanks.  I tried that, but it didn't work.   "My 02" was not one of the applications that came up.

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Tome
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Downloading the app isn't the problem.  I can't find it.  I've searched for 02, My 02, My 02 UK, and several others.   Instead, Moje 02 and a bunch of others show up.  But not My 02

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Tome
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That didn't work either.  I get a message "Cannot Connect to App Store", even though I can open the App Store and find and download all other apps except My 02

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MI5
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What regional settings are you using to access app store? Sounds to me like you're not connected to the UK App Store?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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