Solved: Lost Sim

gracewainner123 · ‎29-11-2024

Hi, I have lost my sim and need to get a replacement sent out. However, I can't call you to do this

gmarkj · ‎29-11-2024

All ways to report the sim lost are in the guide below @gracewainner123

Guide: Lost or Stolen O2 Device? - How to Report it

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

View solution in original post

madasaf1sh · ‎29-11-2024

@gracewainner123

All the details are here Guide: Cancelling Your Contract

Borrow a phone or use a landline or even Skype Guide: A Guide to Skype if using Skype call 0800 902 0217

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

gmarkj · ‎29-11-2024

All ways to report the sim lost are in the guide below @gracewainner123

Guide: Lost or Stolen O2 Device? - How to Report it

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

MI5 · ‎29-11-2024

@gracewainner123

You need this guide Guide: Lost or Stolen O2 Device? - How to Report it

You can also go in store with photo ID to get a new sim which will instantly cancel the old lost one.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Lost Sim

Photos

Text message scam?

Ability to read emails from o2 that have went to m...

No account under my name but a negative on my cred...

add NHS discount

Number not on account