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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by • Former Staff
  • 8443 Views
  • 1 replies
  • 1 kudos

Resolved! Phone stolen, block SIM

I need to report a phone stolen and disactivate it. Can't find any help on O2 site except to phone them. Which I can't do.

Bill too high

Hi there I was wondering if you could please help me change my plan so I pay less monthly. I would like the lowest data plan possible

Spsfk by • Level 1: Joiner
  • 177 Views
  • 5 replies
  • 0 kudos

Resolved! Unlocking an o2 phone from the network

I need a phone unlocking code, after being on hold for an hour with customer service and provided wrong codes almost to fob me off. A phone needed to be used as a spare phone is locked to o2 and needs an unlock code which had a form filled out on Mon...

Hello

Heloo

I am a O2 customer and my mobile was stolen and it is lost. URGENT

Hi. I need help to replace my SIM card. I am an UK resident on holiday in Rio de Janeiro Brazil. My phone was stolen and I need to replace my O2 SIM to my new phone and obviously stop the old SIM card being used by criminals. Please get in touch. My ...

Orlando by • Level 1: Joiner
  • 139 Views
  • 3 replies
  • 0 kudos

Rolling Plan

I ran out of my £15 rolling plan and changed to £30 but it’s telling me I got to wait until December where I need the data now for work. Is there a way to activate this now?

Cameron21 by • Level 1: Joiner
  • 67 Views
  • 1 replies
  • 0 kudos

Resolved! Bill

I am wanting to no why my bill is 16-32 wen I hav sun only at 8-50

Additional phone

Are there any options to have an additional phone on may account with a different number

Resolved! Pay outstanding final bill from overseas

Hi, I have an outstanding final bill for my O2 product and have cancelled the direct debit. Since I live abroad now, how can I pay the outstanding? Thanks in advance!

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