Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
Hi, I'm living in Australia and cannot sign in to pay my bill. My sim will not pick up any signal in Australia for some reason, therefore I can't receive the code to allow me to sign in to my account. I have tried the online bot but getting nowhere a...
I need to download my service plan bills to submit to work for reimbursement, but when I try and access my "billing history" page I get an error message saying "You can't access this page right now. Please choose another account or mobile number to o...
Dear sir or madam.. can you tell me why my 02 app on my smart phone isn't working i can't see nothing i tried to reset my password as i forgot my orginal one and it won't let me reset another password all i see something as gone wrong.. yet on my com...
I am no longer visiting UK regularly and wish to discontinue my service - account number *********, with phone numbers ********** and ********* [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
So I left O2 two months ago. Called paid off my remaining balance and told them I was leaving as I found a better deal elsewhere. 2 months on they owe me money but rather than refund it they keep sending me a bill that is in credit and tell me they w...
Hi there, I could really benefit from the wisdom in this community, or if anyone else has had the same issue: I am an O2 customer, transferred over from Virgin a while back. Monthly contract. I recently bought a refurbished unlocked Motorola moto g6 ...
Hello why me Paid 2 times for my mobile every time os problem for o2
I'm not sure if this will help customers but you can access the old legacy system even if you are on the new 360For those who are able to sign into My O2 on 360 see below From here I can see all my older bills and my previous device planAll my older ...
For some reason, I cannot access the bolt ons page on My02. It simply states that 'you cannot access this page right now'. It has been like this for months. This means I cannot cancel the Disney+ bolt on I have there. How can I please cancel this bol...
My elderly dad has a paygo account with 02. I have a pay monthly account with O2. He needs wifi calling and can't get this with paygo and is reluctant because of the cost of a contract. He is missing calls from family and friends as the signal is poo...
