Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! vat bill

please can you send VAT statement for october and november

Security check contact customer services unable to get into my account!

Hi, I'm unable to access my online account! I have now paid my latest bill but my phone has still not been re-connected! please advise! Mobile number (REMOVED) many thanks Will Parnell

Payments

Hi

credit-rolling plan

hello, i topped up my credit yesterday over the phone, thinking id be able to change it to my usual £15 rolling plan, but i can’t and it doesn’t let me, what can i do?

I have no signal on holiday

I am on holiday in Dubai and I have been unable to get signal since I landed. I cannot log into my O2 account because I cannot verify myself via text. Please can this be sorted as soon as possible.

Can’t log in to my o2

Hello…I’m new to o2 as a customer buying headphones but not a mobile contract it won’t let me log into the app

Not receiving PAC code

I have sent multiple requests for a PAC code and get no response?

Cannot log in

Resolved! Lost phone and need a new sim card

I lost my phone on saturday and need a new sim card to be sent out

My O2 app

Hi guys, I cannot log into my O2 app at all. I’ve tried everything. I can open the app, enter my username & password, then it says “enter the code we have sent to (email address) which I do and then I’m taken to a screen which says: “Something went w...

O2

Forum Posts