Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Cancel bolt on - accidental order

Morning folks. I accidentally ordered a data bolt on yesterday and want to cancel it. There’s a lot of responses on here to similar questions that say “you can cancel in the MyO2 page.” I’m looking for more detail on how I go about this. If trawled m...

Can not log into my app

I am not able to log in my My O2 app on my mobile. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Problem with logging in

I have a problem logging in

NHS discount

Hello I just wanted to confirm I have applied my NHS discount 25% to my phone correctly? Thanks

Resolved! Changing my network

how can I change my network from voxi to O2

Sim only deal

Hi I want to find out more about the offer sim only deal you get for £19 a month 100gb offer expires on March 6

O2 app

cant log in

I can’t access my new number and see details in my Account

After the collapse of the O2 pay as you go system last week, I agreed to a new account, I got my new sim and number, but when I log on to my O2 account it says my new number is allocated to someone else and I have no contract with O2, which is news t...

Unable to login on my mobile app

Hi, I registered for an o2 account on my computer, but I am unable to login the same account on my mobile app. Email address: dorcasofficial**Personal info**

Turkey Travel

Paid £6 for o2 travel. Day 1 internet was really good. Day 2: vodafone TR internet with no signal anywhere and I paid £6 for it. Feel scammed. What's going on and how do I get a refund if it keeps playing up?

O2

Forum Posts