My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 6795 Views
  • 1 replies
  • 1 kudos

I have a new phone on order

I have a new Iphone 15 on order but I have made a mistake 

Langers by Level 1: Joiner
  • 169 Views
  • 4 replies
  • 0 kudos

Logging into my o2

I can’t log in to my o2 

Matt37 by Level 1: Joiner
  • 110 Views
  • 1 replies
  • 0 kudos

Trying to pay a bill

I am trying to pay a bill however I am abroad and cannot phone I also cannot log into my 02 account

bassett by Level 1: Joiner
  • 205 Views
  • 3 replies
  • 0 kudos

Login issues

Hello, my phone number is (REMOVED) and my email address is (REMOVED) its been more than 36 hours and im still unable to log in to my account

Sofia_ by Level 1: Joiner
  • 158 Views
  • 2 replies
  • 0 kudos

Change date of direct debit

Hi how do I change the date of my direct debit? I want it to come out 1st of the month?

Christie by Level 1: Joiner
  • 226 Views
  • 3 replies
  • 0 kudos

Unable to access My 02

I have been told I have run out of data, which I don't think I have. But I am unable to log onto My O2 to check on both the website and app. When I put my email address in and password it then promotes me to put my number in which I do, I then receiv...

Contract changes

Hi I hope this message finds you well actuallg I saw a deal today with o2 which is £8 (25gb ) data unlimited calls and text so can you provide me detail and I want gi change my current plan to chis if possible

Resolved! iPhone 14

Why is my Apple ID verification asking for the wrong account?ヘ

Yulia20 by Level 1: Joiner
  • 142 Views
  • 1 replies
  • 0 kudos

Data roaming in eu not working

I’m now on my second visit to Europe and my day’s roaming is not working. Why is that?

Tray by Level 1: Joiner
  • 241 Views
  • 2 replies
  • 0 kudos