My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 1 replies
  • 1 kudos


I'm a customer of both Virgin and o2, with both accounts in my name and at the same address, yet I have not been registered onto Volt. I contacted o2 webchat last week and after providing account details for both and 30 minutes of chat, was told I'm ...

LTolan by Level 1: Joiner
  • 1 replies
  • 0 kudos

My 02 App

Good Evening how long does it take for the My o2 App to start working I entered my details late Friday afternoon

Gavnor by Level 1: Joiner
  • 1 replies
  • 0 kudos

My O2

Hi, I'm having trouble with my O2 account. I can log into it OK, but then whenever I try and look at anything (ie:- my bill, any charges, when my contract is due to run out etc) it keeps saying that I need to log in again, then when I try and log in ...

Resolved! Top up

I chose the wrong tarrif

marek_56 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Changing to sim only

I’ve found a good sim only deal on the O2 website but how do I keep my phone no ?

LynneH by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Bills

Hello , my phone contract supposed to finish on October 19 so i have to pay only my internet, why i am still paying the device ?

Shaikha by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Wrong date of birth

Hello I was just checking my account and I noticed that my date of birth is wrong its shows 17.03.1993 but its 17.03.1994

Aldis by Level 1: Joiner
  • 1 replies
  • 0 kudos