on 04-11-2020 13:33
how do i find live chat. all the info says speak to someone on live chat and I cant find how
Solved! Go to Solution.
on 04-11-2020 16:19 - last edited on 05-11-2020 16:27 by Martin-O2
Does O2 (you) send out text messages like this
This is copied and pasted from my texts
O2:We were unable to process your latest payment. In order to avoid fees, please update your information via [Link removed]
on 04-11-2020 16:38
on 04-11-2020 16:38
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 04-11-2020 16:38
on 04-11-2020 16:38
It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
O2 never text from a mobile number.