I have no access to my O2

[Alex_1234]

Have been with O2 over 1 month but cannot access O2. Error message says can take up to 4& hours to activate but been 5+ weeks 

[pgn]

If the MyO2 app is giving bother, try the browser way to access it: https://accounts.o2.co.uk/signin

If that works, then try uninstalling the MyO2 app from your phone, reboot the phone and reinstall.

If still no joy, reach out to O2 via Social Media - the link just below has the ways to do this. Good luck!