Lost sim

[ShoMu]

I travelled and seemed to have misplaced my sim card. Do I have to pay for a replacement sim?

And how long will it take to arrive?

[MI5 · Accepted solution]

@ShoMu 

Report the loss to O2 and they will post out a replacement to your home, 1st class post Guide: Lost or Stolen O2 Device? - How to Report it 

Lines open 24 hours for lost or stolen.

You can use Skype to call if no other phone.
Guide to using Skype: Guide: A Guide to Skype 
Call 202 from any O2 mobile or 0344 809 0202, 0800 902 0217 or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

[jonsie]

There is no charge for a replacement lost sim

However once received you need to call customer service to have the bars removed from your account

[MI5]

Remember to report the loss immediately @ShoMu