cancel
Showing results for 
Search instead for 
Did you mean: 

I have called O2 6 times in the last 3 hours to try and pay my bill but the call keeps dropping

EAMYLLOH
Level 1: Joiner
  • 3 Posts
  • 2 Topics
  • 0 Solutions
Registered:

I have called O2 6 times in this morning alone to try and pay my remaining bill for my disconnected phone but the call keeps dropping when I am put through to the automated oayment section. I have left a number to be called back on but they dont call back on it and I have to call again and repeat the same process over. 

 

I cant pay online due to the phone being disconnected. I dont know what other options I have at this point. 

Message 1 of 6
440 Views
5 REPLIES 5

Bladen07
Level 1: Joiner
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:

Hi can I have the contact number for 02

Message 2 of 6
435 Views

Cleoriff
Level 94: Supreme
  • 112562 Posts
  • 801 Topics
  • 6711 Solutions
Registered:

@EAMYLLOH 

I'll ask one of our account advisors to look at this for you @O2Lisa are you able to help @EAMYLLOH with this ridiculous problem?

Veritas Numquam Perit

Girl in a jacket
Message 3 of 6
434 Views

EAMYLLOH
  • 3 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Thank you 

Message 4 of 6
428 Views

O2Lisa
  • 819 Posts
  • 0 Topics
  • 29 Solutions
Registered:

Thanks for the tag @Cleoriff, I'll do my best to help.

@EAMYLLOH I'll message you privately and look in to this for you.

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

signature
Girl in a jacket
Message 5 of 6
407 Views

Cleoriff
Level 94: Supreme
  • 112562 Posts
  • 801 Topics
  • 6711 Solutions
Registered:

Thanks @O2Lisa x

Veritas Numquam Perit

Girl in a jacket
Message 6 of 6
390 Views