@DenisR
No network guarantees 100% service, it's in the T&C's you agreed to.
Problems arise and sometimes can take time to fix depending on the type of fault and location etc.
Once service has resumed, you can ask O2 for a goodwill payment to cover any lost days or disruption.
Guide: How to find help & contact O2
O2 | Service Status
https://www.o2.co.uk/apps/my-network
Guide: Is the network down for me or everyone?
Guide: How can I sort out my network issues?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
