Get Help with O2 Priority

FAQs: O2 Priority board

Hi everyone, Welcome to our Priority forum board. Here's some info to get you started: Need help with Priority? This board is here for you to ask questions from other community members and receive answers on everything that you might need help with r...

Larkin Poe presale

Struggling to access today's presale for Larkin Poe. I click on the get tickets but it just tells me the presale is happening now with no way to buy tickets?

Cant access priority

When I verify my account with phone number, I then enter the provided code but repeatedly get an error. I have uninstalled and reinstalled the app. Can you help as I want to try and get tickets tomorrow! Thanks

Account

Hi there I’m unable to log into my account

Resolved! Priority member QR code

I have the Priority android mobile app. How do I get the member QR code needed to take up the RH tickets offer (I have already booked the tickets and have the email, but am supposed to show a member QR code as well).

New phone

More info (Highlight to read)More info (Highlight to read) Hi, I recently upgraded my phone and today it was meant to be delivered to my great grandparents but unfortunately was not delivered because I couldn't find the code to give them, I tried log...

Resolved! O2 priority frozen after O2/Virgin Media pop-up

Hi, The priority app keeps freezing on startup after an O2 / Virgin Media 'lets make this personal' prompt that I have to clock past. I've uninstalled and reinstalled the app but the same problem keeps happening. Is anyone else having this issue and ...

scams

is there a scam going round that o2 are replaceing sim cards and block old simcards ????

Greggs

Hi, went to use my £1 drink for the month yesterday. Greggs made the drink and come to play and the QR code doesn’t work. Not the first time apparently, Greggs seem to be having issues with O2. I paid full price as I didn’t want to waste but the £1 v...

Priority Tickets Issue

For any event I try to use O2 Priority for, when I click on 'Get Tickets' and go through to Ticketmaster, it just says the O2 Pre-Sale is 'Happening Now' with no obvious place for me to click to buy tickets. I'm signed in to Priority and Ticketmaster...

Cannot sign in to Priority

I have tried on multiple devices and browsers, I've tried clearing cache and browsing data, yet all I get is an error message saying "Something went wrong looks like there was an error. please try again or come back later. and on my phone it just kee...

O2

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