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on 26-03-2020 20:52
I have had a text telling me that O2 has been unable to collect payment and inviting me to use a link to update my bank details or I may be liable for fees. I believe this to be a scam but cannot find an O2 link to report this.
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on 26-03-2020 20:54
It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
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on 26-03-2020 20:54
It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 26-03-2020 21:04
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on 26-03-2020 21:04
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on 26-03-2020 21:07
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on 26-03-2020 21:07
Press and hold on the text and options will appear.
Chose forward and enter 7726 as the number to send it to.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 26-03-2020 21:14
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on 26-03-2020 21:14
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on 26-03-2020 21:22
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on 26-03-2020 21:22
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on
26-03-2020
23:09
- last edited on
26-03-2020
23:14
by
Enaseja
Hello. I've received a text today. I've searched for this number on O2's website but cannot find it. I haven't opened the text because I was suspicious - there is no reason why my bill would not have been paid. The only part of the text that I can read without opening it says: 'O2: We were unable to process your latest bill. In order to avoid fees, pleas...' O2's texts to me are usually headed 'O2UK'. Is this a scam or not? Thanks.
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on 26-03-2020 23:12
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on 26-03-2020 23:12

