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Moved a sim from simple Doro phone to MOTO smart phone

KenL
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on ‎27-03-2020 06:57

on ‎27-03-2020 06:57

To help my father keep better contact including video calls i gave him a MOTO smart phone and moved the sim from the doro then updted the tarriff.  The MY02 account still shows the device as a DORO, i though it would have picked up new phone.   Does it matter or will phone function normally?  If it matters how do i change the phone on the account?

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MI5
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on ‎27-03-2020 07:04

on ‎27-03-2020 07:04

@KenL 

It doesn't matter..

It should update itself eventually but system is on a go slow at the moment.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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