26-03-2020 20:52
I have had a text telling me that O2 has been unable to collect payment and inviting me to use a link to update my bank details or I may be liable for fees. I believe this to be a scam but cannot find an O2 link to report this.
Solved! Go to Solution.
26-03-2020 20:54
It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
26-03-2020 20:54
It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
26-03-2020 21:04
26-03-2020 21:04
26-03-2020 21:07
26-03-2020 21:07
Press and hold on the text and options will appear.
Chose forward and enter 7726 as the number to send it to.
26-03-2020 21:14
26-03-2020 21:14
26-03-2020 21:22
26-03-2020 21:22
26-03-2020 23:09 - last edited on 26-03-2020 23:14 by Enaseja
Hello. I've received a text today. I've searched for this number on O2's website but cannot find it. I haven't opened the text because I was suspicious - there is no reason why my bill would not have been paid. The only part of the text that I can read without opening it says: 'O2: We were unable to process your latest bill. In order to avoid fees, pleas...' O2's texts to me are usually headed 'O2UK'. Is this a scam or not? Thanks.
26-03-2020 23:12
26-03-2020 23:12