cancel
Showing results for 
Search instead for 
Did you mean: 

How do I get my PAC online?

RobR
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I can't text as my mobile is broken and I want to keep my number on a new mobile with a different network. I've heard it's online somewhere but I can't find it. 

Message 1 of 4
1,061 Views
3 REPLIES 3

O2Orlanda
O2 Support
O2 Support
  • 29 Posts
  • 0 Topics
  • 2 Solutions
Registered:
Hello Robr In order to get your pac you will need your mobile working as even online they will send you a text confirmation , I would suggest calling o2 from a landline where you can pass Gdpr and they will be able to help you.
Hope this helps.
signature
Message 2 of 4
1,039 Views

MI5
Level 94: Supreme
  • 144166 Posts
  • 634 Topics
  • 27624 Solutions
Registered:

@RobR 

Put your SIM in another phone and text for it Guide: How to get your PAC [June 2021 Update] 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 4
1,030 Views

LukasB
Former Staff
  • 1791 Posts
  • 177 Topics
  • 4 Solutions
Registered:

Hey @RobR did you get this sorted out or are you still having trouble with this?

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 4 of 4
1,001 Views