Solved: Re: Hi every one after updated my 02

Denzil2321 · ‎25-04-2023

Hi everyone my 02 app was working and telling me my mins data and text what I have used now don’t recent up date and now has stoped working and off loaded app and removed and reinstalled now still same any help would be grateful

madasaf1sh · ‎25-04-2023

@Denzil2321

It has moments like this every so often, i would leave it 24hours and then log back in, if it is still the same then contact o2 on 0344 809 0202 or 202, If you still need help then the Social Media teams will be on hand, just send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

View solution in original post

madasaf1sh · ‎25-04-2023

@Denzil2321

It has moments like this every so often, i would leave it 24hours and then log back in, if it is still the same then contact o2 on 0344 809 0202 or 202, If you still need help then the Social Media teams will be on hand, just send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

Denzil2321 · ‎25-04-2023

Ok thank you I will do that tommorw if it don’t sort it’s self out

MI5 · ‎25-04-2023

@Denzil2321

O2 update their systems every evening so you'll often get glitches when they do so.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Denzil2321 · ‎25-04-2023

Ok thank you @MI5 i will have a look in the Morining

O2

Hi every one after updated my 02

I’ve ordered a sim for my current number switch

cant log in to my O2

Outstanding balance

PAC code

My bills