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Hi every one after updated my 02

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Denzil2321
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‎25-04-2023 20:33 - edited ‎25-04-2023 20:34

‎25-04-2023 20:33 - edited ‎25-04-2023 20:34

Hi everyone my 02 app was working and telling me my mins data and text what I have used now don’t recent up date and now has stoped working and off loaded app and removed and reinstalled now still same any help would be grateful 

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madasaf1sh
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on ‎25-04-2023 20:50

on ‎25-04-2023 20:50

@Denzil2321 

 

It has moments like this every so often, i would leave it 24hours and then log back in, if it is still the same then contact o2 on 0344 809 0202 or 202, If you still need help then the Social Media teams will be on hand, just send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
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on ‎25-04-2023 20:50

on ‎25-04-2023 20:50

@Denzil2321 

 

It has moments like this every so often, i would leave it 24hours and then log back in, if it is still the same then contact o2 on 0344 809 0202 or 202, If you still need help then the Social Media teams will be on hand, just send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Denzil2321
Level 2: Apprentice
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on ‎25-04-2023 21:30

on ‎25-04-2023 21:30

Ok thank you I will do that tommorw if it don’t sort it’s self out 

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MI5
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on ‎25-04-2023 21:51

on ‎25-04-2023 21:51

@Denzil2321 

O2 update their systems every evening so you'll often get glitches when they do so.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Denzil2321
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on ‎25-04-2023 23:18

on ‎25-04-2023 23:18

Ok thank you @MI5  i will have a look in the Morining 

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