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Hi every one after updated my 02

Denzil2321
Level 2: Apprentice
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Hi everyone my 02 app was working and telling me my mins data and text what I have used now don’t recent up date and now has stoped working and off loaded app and removed and reinstalled now still same any help would be grateful 

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madasaf1sh
Level 76: Forum Legend
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@Denzil2321 

 

It has moments like this every so often, i would leave it 24hours and then log back in, if it is still the same then contact o2 on 0344 809 0202 or 202, If you still need help then the Social Media teams will be on hand, just send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

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madasaf1sh
Level 76: Forum Legend
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@Denzil2321 

 

It has moments like this every so often, i would leave it 24hours and then log back in, if it is still the same then contact o2 on 0344 809 0202 or 202, If you still need help then the Social Media teams will be on hand, just send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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Denzil2321
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Ok thank you I will do that tommorw if it don’t sort it’s self out 

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MI5
Level 94: Supreme
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@Denzil2321 

O2 update their systems every evening so you'll often get glitches when they do so.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Denzil2321
Level 2: Apprentice
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Ok thank you @MI5  i will have a look in the Morining 

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