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Device recognition

Phil7
Level 1: Joiner
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Why is my device on my account still showing my old phone
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MI5
Level 94: Supreme
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@Phil7 

It doesn't always update quickly but it should do eventually.

In reality, it doesn't matter and makes no difference.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151763 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@Phil7 

It doesn't always update quickly but it should do eventually.

In reality, it doesn't matter and makes no difference.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
349 Views