Device invoice
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on 07-08-2020 13:14
Hi I have recently had a new phone and my tariff has changed to an airtime and a device bill. I can find the airtime bill, but can't locate the device bill, its just showing the contract agreement. Can anyone help me please, with thanks.
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on 07-08-2020 13:16
Follow the device plan links in your MyO2 http://www.o2.co.uk/myo2
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on 07-08-2020 13:17
As far as I know you will have to contact customer service if youi require a copy as it's a fixed agreement
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on 07-08-2020 13:20
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on 07-08-2020 13:20
HI thanks for the prompt reply - i've gone into device plan but it just tells me monthly payment but doesn't give me an invoice (whereas the airtime plan does provide an invoicde) I need an invoice to put through my business. Thanks.
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on 07-08-2020 13:21
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on 07-08-2020 13:21
Thank you for the information - I will try that route. Thanks.
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on 07-08-2020 13:21
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on 07-08-2020 13:21
The only statement you get is after each 12 month period until fully paid up.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 07-08-2020 13:23
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on 07-08-2020 13:23
@Jonesey See if this is any help: https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096
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on 07-08-2020 13:41
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on 07-08-2020 13:41
Ooh thank you - I hope so! I will work my way through it... thanks for prompt reply.

