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Device invoice

Jonesey
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Hi I have recently had a new phone and my tariff has changed to an airtime and a device bill.  I can find the airtime bill, but can't locate the device bill, its just showing the contract agreement.  Can anyone help me please, with thanks.

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MI5
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@Jonesey 

Follow the device plan links in your MyO2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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As far as I know you will have to contact customer service if youi require a copy as it's a fixed agreement

Guide: Coronavirus Community Help and Support 

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Jonesey
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HI thanks for the prompt reply - i've gone into device plan but it just tells me monthly payment but doesn't give me an invoice (whereas the airtime plan does provide an invoicde)  I need an invoice to put through my business.  Thanks.

 

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Jonesey
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Thank you for the information - I will try that route.  Thanks.

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MI5
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@Jonesey 

The only statement you get is after each 12 month period until fully paid up.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
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Jonesey
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Ooh thank you - I hope so! I will work my way through it... thanks for prompt reply.

 

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