Device invoice

[Jonesey]

Hi I have recently had a new phone and my tariff has changed to an airtime and a device bill.  I can find the airtime bill, but can't locate the device bill, its just showing the contract agreement.  Can anyone help me please, with thanks.

[MI5]

@Jonesey 

Follow the device plan links in your MyO2 http://www.o2.co.uk/myo2

[jonsie]

As far as I know you will have to contact customer service if youi require a copy as it's a fixed agreement

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[Jonesey]

HI thanks for the prompt reply - i've gone into device plan but it just tells me monthly payment but doesn't give me an invoice (whereas the airtime plan does provide an invoicde)  I need an invoice to put through my business.  Thanks.

[Jonesey]

Thank you for the information - I will try that route.  Thanks.

[MI5]

@Jonesey 

The only statement you get is after each 12 month period until fully paid up.

[Bambino]

@Jonesey See if this is any help: https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096

[Jonesey]

Ooh thank you - I hope so! I will work my way through it... thanks for prompt reply.