on 25-07-2019 11:30
on 25-07-2019 11:36
Hi @kannerjoe
The only way to reduce data usage is to apply a Spend Cap
https://www.o2.co.uk/business/support/billing/spend-cap
Also go for a tariff with the lowest data allowance.
Veritas Numquam Perit
on 25-07-2019 11:44
on 25-07-2019 11:44
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
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on 25-07-2019 12:12
on 25-07-2019 12:12
I don’t think we understand what you mean?
short answer is no, you can’t block 4g, but what are you trying to achieve exactly?
on 02-11-2020 21:31
on 02-11-2020 21:31
If I understand correctly, OP wants to block data usage (i.e. data barring) from the account setting, not on the device setting. This feature is available on Vodafone account that you can turn on "data barring".
Apparently, the setting on the devices to toggle data usage on/off is not completely stable. I've recently switched to PAYG as I'm not using the phone much during lockdown. I turned off the data on the device (and only use wifi), but somehow it still "leaked" data connection and costed me data usage everyday. Luckily I managed to convice customer service to refund. But if it keeps happening then I don't think people will continue to believe me.
I'm also looking for this feature on O2 account setting, but couldn't find anything.
on 02-11-2020 21:34
on 02-11-2020 21:34
on 03-11-2020 12:06
on 03-11-2020 12:06
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 03-11-2020 12:58
on 03-11-2020 12:58
You could but it would reset every time you restarted the phone.
on 03-11-2020 12:59
on 03-11-2020 12:59
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here