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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by • Former Staff
  • 14312 Views
  • 1 replies
  • 1 kudos

Resolved! O2 Accessory order

Hi, I have a similar problem to this thread: https://community.o2.co.uk/t5/Other-Products-and-Services/Cancel-accessory-order/m-p/1128036#M30775 I ordered an apple pencil Gen 1, and it said it would take up to 3 weeks to collect from store (delayed)....

Isti by • Level 1: Joiner
  • 933 Views
  • 3 replies
  • 0 kudos

Resolved! Cant find all my phones in my account

I have 4 phones with o2 but only 1 is showing on my account? I can upgrade 2 of them now and need to as my kids have broken theirs! Help

Resolved! Data

How do I find out how much data I have

Sam314 by • Level 1: Joiner
  • 489 Views
  • 2 replies
  • 0 kudos

Blocking Specific Websites

Is there a way I can block specific URLs from being accessed using the phone on the O2 4G network?

adamg100 by • Level 1: Joiner
  • 1370 Views
  • 1 replies
  • 0 kudos

How to stop paper statements?

Hi - Is there somewhere on MyO2 that I can go to stop paper statements every month?ThanksWendy

Wenken by • Level 1: Joiner
  • 1293 Views
  • 1 replies
  • 0 kudos

How do I stop Amazon music bolt on

I got free amazon music unlimitied when I upgraded my iPhone. The free period has stopped and I want to stop the monthly charge but cant find how to stop it on the website?

Nicky333 by • Level 1: Joiner
  • 611 Views
  • 1 replies
  • 0 kudos

Resolved! Disney

I got the Disney + as an extra put how do I set it up I have downloaded the app on the tv but when I put my email in it’s asking me to pay and saying I’m not registered

Resolved! cancelling add on

Hi i want to cancel my disney + and i can’t find it on here

Cheyanne by • Level 1: Joiner
  • 657 Views
  • 2 replies
  • 0 kudos

Resolved! calls made

Hi im trying to get the numbers i called in june 2020 and cant see how to view them

Jerry62 by • Level 1: Joiner
  • 435 Views
  • 1 replies
  • 0 kudos
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