Data - This information is not available at this time.
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on 17-08-2020 22:42
Earlier today my O2 app was showing my data allowance, but now its not. I get an error message saying: "This information is not available at this time". I had about 88g left this afternoon - there's no way I've used that much in a few hours so not sure why its not showing.
Is this normal? I'm new to 02.
Thanks
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on 17-08-2020 22:46
It does come and go sometimes but should sort itself out overnight.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 17-08-2020 23:08
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on 18-08-2020 08:20
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on 18-08-2020 08:20
If you check now it should be fine @CarlyB & @arosex...
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
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on 03-07-2022 22:54
I've been getting that message for 24 hours now. Not very helpful when you need to know how much data is left
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on 04-07-2022 08:56
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on 04-07-2022 08:56
I have also been getting this message for the last couple of days. If we can not see how much data we have and we go over our data allowance will O2 cover the bill?

