on 17-08-2020 22:42
Earlier today my O2 app was showing my data allowance, but now its not. I get an error message saying: "This information is not available at this time". I had about 88g left this afternoon - there's no way I've used that much in a few hours so not sure why its not showing.
Is this normal? I'm new to 02.
Thanks
on 17-08-2020 22:46
It does come and go sometimes but should sort itself out overnight.
on 17-08-2020 23:08
on 18-08-2020 08:20
on 18-08-2020 08:20
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 03-07-2022 22:54
I've been getting that message for 24 hours now. Not very helpful when you need to know how much data is left
on 04-07-2022 08:56
on 04-07-2022 08:56
I have also been getting this message for the last couple of days. If we can not see how much data we have and we go over our data allowance will O2 cover the bill?
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