on 16-09-2024 10:08
I’ve had a text to say my contract has come to an end. I have tried unsuccessfully to renew my current contract via my phone . Each time I enter the security code sent to my phone nothing happens
on 16-09-2024 10:42
Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks
Guide: Upgrading Your O2 Phone
on 16-09-2024 18:16
If you @Sola02 are proposing to keep your current handset and simply want a new calls and data package, Uswitch is worth a look :-
O2 SIM Only Deals: Compare Our Best September 2024 - Uswitch
https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/
They currently have five O2 deals thereon that might appeal to you :-
on 16-09-2024 18:51
There's no urgency to do anything as your contract will continue on a rolling 30 day basis, meaning you can stay as you are until you are ready to upgrade.