Contract renewal

[Sola02]

I’ve had a text to say my contract has come to an end. I have tried unsuccessfully to renew my current contract via my phone . Each time I enter the security code sent to my phone nothing happens

[MI5]

@Sola02 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

Guide: Upgrading Your O2 Phone 

[Oxonian]

If you @Sola02 are proposing to keep your current handset and simply want a new calls and data package, Uswitch is worth a look :-

O2 SIM Only Deals: Compare Our Best September 2024 - Uswitch

https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/

They currently have five O2 deals thereon that might appeal to you :-

[MI5]

@Sola02 

There's no urgency to do anything as your contract will continue on a rolling 30 day basis, meaning you can stay as you are until you are ready to upgrade.