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Contract renewal

Sola02
Level 1: Joiner
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I’ve had a text to say my contract has come to an end. I have tried unsuccessfully to renew my current contract via my phone . Each time I enter the security code sent to my phone nothing happens

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MI5
Level 94: Supreme
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@Sola02 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

Guide: Upgrading Your O2 Phone 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Oxonian
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If you @Sola02 are proposing to keep your current handset and simply want a new calls and data package, Uswitch is worth a look :-

 

O2 SIM Only Deals: Compare Our Best September 2024 - Uswitch

https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/

 

They currently have five O2 deals thereon that might appeal to you :-

 

 

Oxonian_0-1726506924065.png

 

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MI5
Level 94: Supreme
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@Sola02 

There's no urgency to do anything as your contract will continue on a rolling 30 day basis, meaning you can stay as you are until you are ready to upgrade.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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