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Track my order?

Andrew753
Level 1: Joiner
  • 2 Posts
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on ‎16-09-2024 17:08

on ‎16-09-2024 17:08

Hi all,

 

Looking into how to track an order I placed around 2 months ago. I have tried my best following instructions via help with no actual option to track my order via my 02 account.

 

How do you track your order once logged in? I seem to be stuck in a loop.

 

Tried to use contact us.. again stuck in a loop where it is impossible to get the help you need.

 

Any ideas much appreciated for tracking my order or getting in contact with 02. 

 

Says a lot having a community as your helpdesk...…

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MI5
Level 94: Supreme
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Registered:

on ‎16-09-2024 17:15

on ‎16-09-2024 17:15

@Andrew753 

Tracking is only available once you receive a dispatch email.

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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