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restore password

I can't reset my password because it asks me for a code that it sends to a phone number that no longer belongs to me.

product not showing in my o2 account and my o2 app not available to me

i ordered an ipad contract a month ago and signed up for direct debit but my o2 app account isn't available to me still and when i log into o2 with the account that i used to order the ipad, it shows i have no products. i am worried that my direct de...

Log in

I can’t remember my username or password and when I try reset password no email comes through?

Cancellation of contract

May I cancel my contract? 

Contract Copy

Refund please

Every single time I have tried to buy 500MM bolt on data for £6.50, and have selected it via the app and hit Add Bolt On, the app incorrectly gives me 100MB for £3.50. What is going on? Please refund me for these immediately based on the £6.50 value ...

Leave O2

Hi Everyone,Please tell me how can I end my O2 contract and pay off my device plan.Thanks,Ajay

Order issue

Hello, I have just upgraded my phone this evening online. However I’ve made a mistake. I chose the I phone 15 in the light pink colour. But I actually wanted the I phone 15 pro max (same colour) it’s my own fault but is there any way this can be amen...

Order

Hello O2,I was just about to order a SIM card and in the last step I suddenly got an error message from the website ‘Uh-oh looks like something went wrong’.Can you tell me if my order was completed successfully?Many thanks in advance.Best regards, El...

Cancel plan

Hi I need to cancel my sim plan but I’m not able to use my o2 sim as I am travelling Australia. Is there any way to get around this? I did ring to cancel before I left but they never went through with the cancellation.