My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8711 Views
  • 1 replies
  • 1 kudos

Final bill breakdown

I'm leaving , can you send me a final bill breakdown asap  

Discount

How do I apply my student discount after I have bought my phone

Destinee by Level 1: Joiner
  • 224 Views
  • 1 replies
  • 0 kudos

Remove Content Restrictions

I am trying to remove the Content restrictions when using my 4g but it won't let me select the option in the MyO2 section.

Keez2571 by Level 1: Joiner
  • 295 Views
  • 1 replies
  • 0 kudos

access to my account denied

I tried to log into my O2 account but all the time I see the message access denied, I don't understand why , yesterday everything was ok

werka891 by Level 1: Joiner
  • 3793 Views
  • 9 replies
  • 1 kudos

My O2 app is not working

I got a new sim and my account isn't working it's saying after 48 hours is will work it has been 2 weeks and it says I should come here to see if I can get help.

Seyi by Level 1: Joiner
  • 376 Views
  • 3 replies
  • 0 kudos

Invoice number

Hi, I just did upgrade of my phone with free gift which must be claimed at Samsung website, they ask for invoice number, to be honest I don't know where to find it.. Is invoice number the same as ORDER number? If no then I don't know how / where to f...

FalleN by Level 1: Joiner
  • 982 Views
  • 2 replies
  • 0 kudos

Confusion over cancellation fee, unable to log into my02

I was notified my contract ends 19/09/24, after trying to get my PAC code, I was informed it would incur a £5 early cancellation fee and didnt expire until 13/10/24... Which one is correct?

abois by Level 1: Joiner
  • 209 Views
  • 1 replies
  • 0 kudos

Access to My O2 Account

Hi - when I try to log into my O2 account it says access denied.All details are correct and never had this issue in years. can you let me know if something is down with the website or something has changed with passwords many thanks - James

James53 by Level 1: Joiner
  • 478 Views
  • 1 replies
  • 0 kudos

access denied

Ive reset my password by getting access denied when trying to log in

Towler by Level 1: Joiner
  • 567 Views
  • 1 replies
  • 0 kudos