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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

amend spend cap

I would like to amend my spend cap

Resolved! tariff

Need to check my contract price please

New address

Hi.How can I change my address?

Resolved! Swap to pay as you go

Hi my contract is ending on the 13th and I wish to keep my number but swap to pay as you go monthly rather than a contract monthly

On my account are numerous calls from 07546 045127.

Some are charged at £0.65. Where are they coming from? I have not initiated these calls

Resolved! when does my contract end

when does my contract end

Resolved! My O2 bill november

Hi I made a payment of £44 to O2 that went out of my account last Friday however it still shows here that my payment is overdueCan thus be looked into please. Thanks

Resolved! Where can I find "My Settings"

I have an account on My O2 but I wish to post a question on O2 Community. I believe that to do this I need to create a display name in "My Settings". Where can I find I find "My settings"?

Watch airtime cancelation

Hi I’ve been struggling to cancel my old airtime plan for over a year now. Despite multiple attempts, including two tariff changes, it still remains active, almost like a recurring nightmare on each bill. This ordeal began when I purchased an Apple W...

Resolved! ddm

how do I reinstate my ddm that was cancelled in error

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