My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8664 Views
  • 1 replies
  • 1 kudos

Missing Order - Samsung Watch order.

I ordered a watch from O2 on the 13th August. I still have not received it and no one I can get hold of to find out where it is. This is pretty disgraceful service. Over 1 month and missing order, not even dispatched. If you can't fulfil then give me...

Pictures

My phone won't let you send pictures?

Cath4 by Level 1: Joiner
  • 211 Views
  • 3 replies
  • 0 kudos

Last bill

Please send me my final bill asap

Final bill breakdown

I'm leaving , can you send me a final bill breakdown asap  

Discount

How do I apply my student discount after I have bought my phone

Destinee by Level 1: Joiner
  • 220 Views
  • 1 replies
  • 0 kudos

Remove Content Restrictions

I am trying to remove the Content restrictions when using my 4g but it won't let me select the option in the MyO2 section.

Keez2571 by Level 1: Joiner
  • 283 Views
  • 1 replies
  • 0 kudos

access to my account denied

I tried to log into my O2 account but all the time I see the message access denied, I don't understand why , yesterday everything was ok

werka891 by Level 1: Joiner
  • 3775 Views
  • 9 replies
  • 1 kudos

My O2 app is not working

I got a new sim and my account isn't working it's saying after 48 hours is will work it has been 2 weeks and it says I should come here to see if I can get help.

Seyi by Level 1: Joiner
  • 367 Views
  • 3 replies
  • 0 kudos

Invoice number

Hi, I just did upgrade of my phone with free gift which must be claimed at Samsung website, they ask for invoice number, to be honest I don't know where to find it.. Is invoice number the same as ORDER number? If no then I don't know how / where to f...

FalleN by Level 1: Joiner
  • 960 Views
  • 2 replies
  • 0 kudos

Confusion over cancellation fee, unable to log into my02

I was notified my contract ends 19/09/24, after trying to get my PAC code, I was informed it would incur a £5 early cancellation fee and didnt expire until 13/10/24... Which one is correct?

abois by Level 1: Joiner
  • 204 Views
  • 1 replies
  • 0 kudos