Solved: Re: Code 36 - Page 2

Anonymous · ‎18-11-2014

My partner had just got an iPhone 5, and his old number has transferred over today. He can not access his 'O2' app now. It gives code 36?!?!ive read on here do a soft reset?! What is this? Can anyone help? Thanks in advance xx

jonsie · ‎19-11-2014

There can be issues when changing sim or moving platforms within O2. It usually clears after 24-48 hours without needing to uninstall or reinstall .

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

O2

Code 36

Call From O2

Require a call log for an incoming call

Cancel sim only plan

Cancel contract

billing