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Changing my billing date

TheDesireToFire
Level 1: Joiner
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Hey, is there a way of changing my billing date on the my 02 app?

 

 

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Anonymous
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No you have to call customer services on 202. Possibly on live chat. You can check to see if it has been on myo2. 

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Anonymous
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No you have to call customer services on 202. Possibly on live chat. You can check to see if it has been on myo2. 

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MI5
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Try the new app from where you can allegedly do everything https://www.o2.co.uk/help/apps/o2-ask
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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@TheDesireToFire   Full contact details for O2 customer services are here

https://www.o2.co.uk/contactus

When it's changed then check in My O2 here http://www.o2.co.uk/myo2

Veritas Numquam Perit

Girl in a jacket
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Anonymous
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@MI5 wrote:
Try the new app from where you can allegedly do everything https://www.o2.co.uk/help/apps/o2-ask

Only if you only have pay monthly & only one 02 number, apparently. It's exatly like the starving villagers shackled under the yolk of MyO2 watching the Lords of the Manor feasting on the delights of O2-Ask. 😥😥

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MI5
Level 94: Supreme
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Yep, that's why I said allegedly as I can't use it myself either.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
Level 94: Supreme
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Nope, in O2 Ask you still cannot set up a direct debit or change direct debit date.
As you were gentlemen.....!
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EmilieT
Former Staff
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Welcome to the forum @TheDesireToFire slight_smile How are you getting on with this, have you managed to change your billing date now? 

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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