Solved: Re: Change my address for Volt

halliwells99 · ‎10-12-2021

Hello,

i’m trying to change my address to match my Virgin Media account but the app and website does not allow me to enter the address manually to match the records Virgin has.

at the moment the website says I am not entitled to Volt as Virgin is not available at my address - I’ve been a Virgin customer for over 20 years!

MI5 · ‎10-12-2021

@halliwells99

See main thread here as it may not matter too much Volt Megaguide

If not, If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎10-12-2021

@halliwells99

See main thread here as it may not matter too much Volt Megaguide

If not, If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

halliwells99 · ‎10-12-2021

I don’t use Facebook or Twitter

MI5 · ‎10-12-2021

Numbers to call here Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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