Solved: Cannot login to my account

Laima · ‎08-05-2023

I can't login to my account anymore to see my bill

Cleoriff · ‎08-05-2023

@LaimaThe usual way is to follow this guide Guide: How do I get to the 'Download Bill' page?

However if you have changed to the new 360 billing system, follow these instructions:

Use the Web Version

Go into MyO2 http://www.o2.co.uk/myo2

Scroll down to Your Latest Bill

Click View Airtime Bill, which will open a new page.

Use the Dropdown box to select which Bill you want to see.

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎08-05-2023

@LaimaThe usual way is to follow this guide Guide: How do I get to the 'Download Bill' page?

However if you have changed to the new 360 billing system, follow these instructions:

Use the Web Version

Go into MyO2 http://www.o2.co.uk/myo2

Scroll down to Your Latest Bill

Click View Airtime Bill, which will open a new page.

Use the Dropdown box to select which Bill you want to see.

Veritas Numquam Perit

MI5 · ‎08-05-2023

@Laima

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202 (contract) or 4445 or 0344 8090222 (PAYG).

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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