My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8698 Views
  • 1 replies
  • 1 kudos

Enforcement and termination notice

Hi - I received an enforcement and termination agreement yesterday, dated 16/11/23 I assume this relates to me transferring my phone data to EE. However My o2 account shows not outstanding amount and the letter shows no method of payment Please advis...

My o2 account

I am unable to access my my o2 account 

Gina6 by Level 1: Joiner
  • 321 Views
  • 1 replies
  • 0 kudos

cant upgrade online

why cant i upgrade online in my o2?

nicb by Level 1: Joiner
  • 320 Views
  • 1 replies
  • 0 kudos

Resolved! Cancel Disney+

How do I cancel my Disney+ subscription?

Rebecky by Level 1: Joiner
  • 519 Views
  • 2 replies
  • 0 kudos

upgrade

upgrade 

Shaun84 by Level 1: Joiner
  • 505 Views
  • 3 replies
  • 0 kudos

Resolved! Upgrading

I am trying to upgrade my daughters phone, It's letting me choose the phone but not letting me get past the checkout

KW1023 by Level 1: Joiner
  • 521 Views
  • 3 replies
  • 0 kudos

Is your website working?

I am looking to upgrade - my account says that I am eligible to upgrade. I want sim only. HOwever when I log onto the website it is all greyed out and I can't add anything to my basket? Is something wrong with the website?

Barbara59 by Level 1: Joiner
  • 647 Views
  • 3 replies
  • 0 kudos

Cancellation of rolling plan

Hi There, I hope you are well. I want to cancel my rolling plan. I am back in South Africa and longer using O2

Beezo by Level 1: Joiner
  • 329 Views
  • 1 replies
  • 0 kudos

Payment

Hi i have went through the process of upgrading and when i came to making a payment nothing happens

oly by Level 1: Joiner
  • 325 Views
  • 2 replies
  • 0 kudos

my o2 account is gone

when i log into my o2 account the site says i dont any products or services with you