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Cannot cancel my contract

Merun
Level 1: Joiner
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Good afternoon,

 

I have a new phone with new sim card and cant enter my O2 account because of the pin sent to my old sim. Because of this I cant cancel my account and I keep getting billed for I phone I dont use. There is no number to call anywhere and the website is a nightmare as I keep getting redirected to the help page when trying to contact you. I live in a new country can anyone please help me?

 

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madasaf1sh
Level 78: King of Kings
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@Merun

 

The numbers to call are on the bottom of every page via the contact us link, so not difficult to find 

 

The number to call is 0344 809 0202 or +44 344 809 0202 / +44 7860 980 202

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12033 Posts
  • 69 Topics
  • 3221 Solutions
Registered:

@Merun

 

The numbers to call are on the bottom of every page via the contact us link, so not difficult to find 

 

The number to call is 0344 809 0202 or +44 344 809 0202 / +44 7860 980 202

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Merun
  • 2 Posts
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Thanks man I appreciate it

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