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Cancelling my pay as you go contract

Swade2563
Level 1: Joiner
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Hi, 

can I cancel my pay monthly contract but keep my phone payment contract as this is not due to end until 2023?

 

thanks,

susan

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madasaf1sh
Level 78: King of Kings
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@Swade2563 

 

I'm afraid not the 2 are interlinked, so if you cancel the airtime plan, you need to pay off the device plan, in full, at the same time.

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12242 Posts
  • 73 Topics
  • 3254 Solutions
Registered:

@Swade2563 

 

I'm afraid not the 2 are interlinked, so if you cancel the airtime plan, you need to pay off the device plan, in full, at the same time.

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Bambino
Level 86: Prestigious
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@Swade2563 See this guide: How does O2 Refresh work?

I DO NOT WORK FOR O2



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