Solved: Cancelling my pay as you go contract

Swade2563 · ‎01-02-2022

Hi,

can I cancel my pay monthly contract but keep my phone payment contract as this is not due to end until 2023?

thanks,

susan

madasaf1sh · ‎01-02-2022

I'm afraid not the 2 are interlinked, so if you cancel the airtime plan, you need to pay off the device plan, in full, at the same time.

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

madasaf1sh · ‎01-02-2022

@Swade2563

I'm afraid not the 2 are interlinked, so if you cancel the airtime plan, you need to pay off the device plan, in full, at the same time.

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

Bambino · ‎01-02-2022

@Swade2563 See this guide: How does O2 Refresh work?

I DO NOT WORK FOR O2

O2

Cancelling my pay as you go contract

Discontinuing a service

Order

Can't add a PAYG sim to my existing my O2 account

My elderly dad on Pay as you go - help please

Hello