Billing

[Ralph44]

Hi

you have sent me two messages for bills of two different amounts but the same account number. Why what will I be paying?

[Bambino]

@Ralph44 

This is not O2. This is a customer community. I believe one bill is for your device, the other for your airtime.

How does O2 Refresh work?

If there's something you don't understand, speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support