Billing dates

[Harriot]

Hi I was just wondering if your able to change the monthly payment dates to the 10th of every month? Thank you.

[pgn · Accepted solution]

This is a customer-led forum, nobody here can access your account, @Harriot - but if you 

speak to the Payment Management Team on 0800 902 0217, they may be able to assist.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at about 08:15am weekdays and Saturdays. Good luck.

[Harriot]

Ohhh thank you! I’ve got mixed up and thought this was the customer service chat! 🤦🏻‍♀️ Haha thank you though!

[pgn]

You're welcome, @Harriot - good luck!