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Aura

Alan58
Level 1: Joiner
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on ‎12-12-2019 20:44

on ‎12-12-2019 20:44

I dont want to recieve messages from Aura how do i disable it ?

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MI5
Level 94: Supreme
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on ‎12-12-2019 21:12

on ‎12-12-2019 21:12

@Alan58 

I'm not aware that Aura messages you?

What messages are you getting?

https://www.o2.co.uk/apps/aura

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
Level 94: Supreme
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on ‎12-12-2019 22:00

on ‎12-12-2019 22:00

I've never received Aura messages, it doesn't have that capability.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Marjo
Former Staff
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on ‎16-12-2019 12:43

on ‎16-12-2019 12:43

Hey @Alan58 , if you give us some more information about the messages you're getting, we  can check in more detail in case we have some advice on how to make any changes to the settings. I wonder if they are the notifications you get on your phone screen when your bill is ready for example? I get those myself. slight_smile

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