Re: Aura

Alan58 · ‎12-12-2019

I dont want to recieve messages from Aura how do i disable it ?

MI5 · ‎12-12-2019

I'm not aware that Aura messages you?

What messages are you getting?

https://www.o2.co.uk/apps/aura

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎12-12-2019

I've never received Aura messages, it doesn't have that capability.

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Marjo · ‎16-12-2019

Hey @Alan58 , if you give us some more information about the messages you're getting, we can check in more detail in case we have some advice on how to make any changes to the settings. I wonder if they are the notifications you get on your phone screen when your bill is ready for example? I get those myself.

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