This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Airtime Rewards

Dazmeister
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

‎15-06-2022 07:18

‎15-06-2022 07:18

Hi, I've just joined O2, transferring my Virgin mobile number to my new sim.  However, I'm unable to set up Airtime Rewards as my number has not been been accepted ("not an O2 mobile number").  This does not appear to be stipulated in the T&Cs, is there another way to take up this benefit offered to O2 customers? 

Message 1 of 3
752 Views
0 Kudos
2 REPLIES 2

MI5
Level 94: Supreme
  • 150729 Posts
  • 645 Topics
  • 28710 Solutions
Registered:

‎15-06-2022 07:37

‎15-06-2022 07:37

@Dazmeister 

You need to give it some time for all the systems to catch up and update.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
748 Views
0 Kudos

madasaf1sh
Level 78: King of Kings
  • 11878 Posts
  • 65 Topics
  • 3206 Solutions
Registered:

‎15-06-2022 08:27

‎15-06-2022 08:27

@Dazmeister 

 

Have you spoken to Airtime Rewards at all, as there Database will show the 07 prefix been owned by Virgin, and they maybe able to add you in quickly

 

https://www.airtimerewards.co.uk/support/

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 3 of 3
738 Views
Top Kudoed Authors
View all
Top