27-08-2024 20:21
Cannot access my o2 app.
it sends a code to your number to verify your login but the text code is being sent to my phone that has been stolen.
can you please advise how I can track my order without getting in to my o2 app
27-08-2024 20:25
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202 or 0344 809 0202
27-08-2024 20:28
You need to report the loss to O2 and they will send you a replacement sim card.
Guide: Lost or Stolen O2 Device? - How to Report it
Guide: How to find help & contact O2