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No access to phone to call to get my lost phone blocked

TL1958
Level 1: Joiner
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on ‎16-09-2024 13:41

on ‎16-09-2024 13:41

I am travelling in  a remote area and have lost my phone. I have no way of calling the O2 number to ask for it to be blocked. WHY WILL THE LIVE CHAT NOT CONNECT ME TO AN AGENT??!?!?!?!?

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madasaf1sh
Level 77: Grand Master
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on ‎16-09-2024 13:53

on ‎16-09-2024 13:53

@TL1958 

 

Live chat is now only available in the myo2 app, you will need to follow this guide and when you get somewhere with Internet use Skype and call +44 800 902 0217

 

Guide: Lost or Stolen O2 Device? - How to Report it 

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iPhone 15 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Bambino
Level 85: Esteemed
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on ‎16-09-2024 14:20

on ‎16-09-2024 14:20

@TL1958 To add to the post above: Guide: A Guide to Skype 

I DO NOT WORK FOR O2



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